Frequently asked questions
Can't find your answer? See the Help page or write to support@foodcostcalc.app.
Using the app
Do I need an internet connection?
No. Costing works fully offline. You need a connection only to buy or restore the Pro subscription, and in the Free version to load ads.
Which phones and tablets are supported?
Phones and tablets running Android 8.0 or newer, with Google Play. There is no iPhone or web version.
Which currencies can I use?
The Settings list includes 15 common currencies, among them USD, EUR, GBP, PLN, CHF, CAD and AUD. On first launch the app picks the currency of your phone's region, even if it is not on the list. Changing the currency later changes the symbol only; prices are not converted.
Which languages is the app available in?
English, Polish, Spanish, Portuguese, German, French, Italian, Dutch, Turkish, Arabic and Russian. The app follows your phone's language.
Should I enter prices with or without VAT?
Ingredient prices: net, excluding any VAT you can reclaim. Dish prices: exactly as on your menu, with VAT; the app removes VAT at the rate set in Settings. If your menu prices exclude tax, set the VAT rate to 0. The food cost guide explains why.
Can several people or devices share the same recipes?
Not at the moment. There is no account or server, so each device keeps its own data and there is no sync between devices. A Pro subscription, however, works on every device signed in to the same Google account.
Your data
Where are my recipes and prices stored?
Only on your device, in the app's local database. We don't run a server and can't see your data. Details are in the privacy policy.
How do I move my data to a new phone?
The app's database is included in Android's backup. If backup is turned on in your phone's settings, your recipes are restored when you set up the new phone from that backup or copy data from the old phone during setup. The app has no separate export or import feature.
What happens if I uninstall the app?
Its data is deleted from the phone. A copy may remain in your Android backup, as described above. Uninstalling does not cancel a Pro subscription.
Free, Pro and payments
What is the difference between Free and Pro?
Free lets you cost up to 10 dishes with a selling price, with unlimited ingredients and prep components, and shows banner ads. Pro removes the dish limit and the ads and adds recipe cards and the PDF menu report. See pricing.
How much does Pro cost?
Prices depend on your country and are shown in your currency at the top of Settings in the app, before you buy. You can pay monthly or yearly.
How do I cancel?
Open your subscriptions in Google Play, select Food Cost Pro and tap Cancel subscription. Pro stays active until the end of the period you have already paid for.
Can I get a refund?
Payments are processed by Google Play. Within 48 hours of a purchase you can request a refund directly from Google Play, under Payments & subscriptions, Budget & order history. After that, write to support@foodcostcalc.app with your order number (it starts with GPA.) and we'll look at your case. Your statutory consumer rights are not affected.
I paid for Pro but the app still shows Free.
Make sure the phone is online and signed in to the Google account you used to pay, then tap Restore purchases in Settings. If that does not help, write to us with your order number.
What happens to my dishes if Pro ends?
Nothing is deleted. Your 10 oldest dishes stay editable; the rest are locked until you subscribe again.
Ads and privacy
Are the ads personalized?
No. The Free version requests non-personalized ads only and does not use your device's advertising ID. In the EEA and the UK you can review your consent choices at any time in Settings, Ad privacy settings.